We have finally been given clarification on when we can reopen, and will soon be contacting our patients to make their new appointments. The opening of the clinic is planned for 6th July 2020 There are still issues to finalise before we can reopen safely, and we ask that you bear with us during this period.
Aside from Regulatory and Government guidance, there has been a delay to us being able to open so that measures could be put in place to ensure the health and safety of our patients and staff. During the lockdown, we have been working tirelessly to develop new protocols to add to our already high standards of infection prevention control, to reduce the time needed for you to spend in the clinic,and to try and maintain social distancing between patients.
Once we re open, we will be prioritising appointments to those patients that were part of the way through existing treatment. Patients with routine appointments that were cancelled, will then be contacted and we can plan to make up for any missed appointments that you may have had. We shall contact you before your appointment to advise about not attending if you have any of the covid 19 symptoms including cough and or temperature.
We would like to give you the reassurance that you can feel safe that we are doing everything we can to make sure that you do not need to worry about your visit. We have implemented certain changes within the practice, so your experience will differ from what it was before:
Once again, thank you for your loyalty over these difficult past few weeks. We look forward to seeing you soon.
Kind regards, and continue to stay safe.
Dr Victor Sagoo and team Solihull Medical Cosmetic Clinic